Take Our Customer Survey

We undertake a patient survey to obtain valuable feedback in respect of those areas of our services which need to be improved.

Please help us to ensure that you, our patients, get the best possible service by completing this short questionnaire.

Please click the relevant number on the rating table for the following questions
(1 = very poor  10 = excellent):

 

1. Was your booking process easy, either by phone/via the website?
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2. Were you given/did you find an appointment time which suited you?
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3. Were you given/did you find clear directions to the practice?
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4. Were the parking facilities adequate?
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5. Was there easy access to the premises?
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6. Were the waiting facilities adequate?
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7. Was your treatment given on time?
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8. Were you given a clear explanation of your diagnosis?
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9. Were you given a clear explanation of your treatment?
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10. Did you feel your treatment was effective?
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11. Would you recommend our services to colleagues, family or friends?
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If you would like to provide any further details/feedback on how we could improve our service or tell us how we are doing, please use the box below:

Thank you for taking the time to complete this questionnaire, it is much appreciated. We may use your comments on the testimonial page

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